“My experience of the Assessment Day with a company like Premier Inn was really good. Even though it was only for a couple of hours, I met many great people. I met with managers and they told me what the company is and what it expects from candidates. By them telling me what they expected, they gave me an idea of what I had to do in order to work for a popular company like that and that’s what I needed.”

When Allan first stepped through our doors, we found a motivated young man, eager to move forward in life, “I need a job because that’s the main factor of being independent.” His curiosity and enthusiasm lead him to participate in different assessment days and gain some work experience very quickly. “Had I been sitting in a classroom learning about Premier Inn, I would have been slower. I learned so much in only 2 weeks.”

The 20 year old’s commitment and dedication to the task left such a good impression, that Premier Inn promptly offered him a full-time job. “Here I would love to be successful; to be a manager someday or even more than a manager.”

Allan clearly enjoys his work and the people he works with. He is focused on being successful, but also on being a shining example of good customer service, “The most important thing is that your customer is happy. The more feedback we get from customers, the better the business gets.” He also appreciates advice from his colleagues and managers, and he is aware that the more feedback he receives, the quicker he will improve and progress.

“You need to be cooperative. Drive Forward can help you find the opportunities, but it’s up to you to take them. You also need to listen to people and take any advice you can get on board. But you also need to be serious and most importantly, believe in yourself. There was another young man who started a two weeks work trial here at the same time as me, but simply couldn’t see the light at the end of the tunnel. He didn’t think that he could be successful from the outset. He was constantly complaining saying that we’re just here to clean tables and refill the ketchup. He didn’t understand that working for Premier Inn means to be part of a team. There’s the reception, the bar, the restaurant. And when you’re opening the restaurant, those are the kind of things you need to do. You need to be patient and serious.”

Allan’s ultimate goal in life is to be successful in whatever it is he is doing, “If you know what you know what you’re going for and you know how to get it, then you’ll get it. It depends on your faith.”